Start the year with PMI CIC as we explore Emotional Intelligence in an AI World on January 21st!

People are a complex blend of emotion, experience, logic, and reason. While artificial intelligence excels at data analysis and logical processing, it cannot replace the human ability to understand emotions, relationships, and context. As Plato observed more than 2,000 years ago, all learning has an emotional base, and that truth is even more relevant in today’s AI-powered environment.

This session explores the role of emotional intelligence in an AI world and why skills such as self-awareness, self-regulation, empathy, motivation, and social awareness are essential for success. Participants will examine how AI impacts people, teams, and organizations, and how emotionally intelligent leadership can help navigate change responsibly.

Attendees will leave with a clearer understanding of how to balance AI capabilities with human-centered decision-making, and how to guide organizations to adopt AI in ways that drive business value while supporting the people affected by technological change.

Event agenda:

5:30 to 6:00 pm - Dinner and Networking

6:00 to 7:00 pm - Speaker 

7:00 to 7:30 pm - Optional Networking 

Speaker Bio: Heather Mylan-Mains

Heather Mylan-Mains is based in Des Moines, Iowa, where she was born, educated, and continues to live and work. With more than 20 years of experience, she has partnered with diverse project teams to drive meaningful business outcomes. Heather is a consultant, trainer, and speaker, as well as a strong advocate for the business analysis profession, regularly sharing her expertise through teaching, mentoring, and presentations.

She holds an MBA from Drake University and a BA in Accounting from Grand View University, and is certified as a CBAP®, PROSCI, and CSM. Known for her ability to see how complex pieces fit together, Heather enjoys solving puzzles and traveling, while always appreciating the value of coming home to Des Moines.